As part of the reconstruction of our BackOffice, new security measures were adopted. As a consequence, it is necessary for the affiliates registered before the following migration (9 June 2014), to request a new password to be sent to their email of registration upon first access to the new Backoffice. We apologize for the inconvenience, and we hope you would understand that such measures were adopted to ensure greater security in our system.

And, what shall I do if I do not receive the email? If you did not receive this email in the next hour, you can:

  • Check your spam or junk folder;
  • Request another email to reset your password (If you select this option the previous request will be discarded);

If the email address used is not a valid email: